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Frequently Asked Questions

Need help? Read the answers to frequently asked questions from our customers. is Sierra Leone’s #1 online marketplace. It is a product of BAAJA Technologies LLC. Just like sending money to relatives and friends, you can send products that are available on our website to loved ones in Sierra Leone at any time. It is a remarkable online shopping experience for the Sierra Leone community both at home and abroad.
Please follow the steps below.
  1. Click on ” My Account ” to create an account or log in if you have an existing account.
  2. Click on “orders” in your account page to review and replace a previous order or click on a vendor’s page to start shopping from that vendor. Please note that you can only shop one vendor at a time. Every participating vendor has a dedicated shopping page within our application.
  3. When you click on the vendor you want to shop, the system will load the vendor’s dedicated shopping page.
  4. Next, add products to the cart or your Wishlist. To view and share your Wishlist, click on the Wishlist page.
  5. When you are ready to checkout, click on the cart to Review your order
  6. .To make an update to your cart, change the product quantity so the system will automatically update the subtotal. To remove an item, click on the red X next to the product.
  7. To continue shopping, click on the continue shopping button or click on proceed to checkout to complete your transaction.
  8. At the checkout page, select the pickup location and the preferred pickup date.
  9. Fill out all the required fields on the checkout page.
  10. Select either PayPal or Credit/Debit card for your payment method.
  11. Accept our terms and conditions then click on proceed to PayPal if you are paying with PayPal or click on “place order” if you are paying with a card.
  12. The system will process the transaction and a notification will display on the screen with your order number. The system will also automatically send an email to the email address on file with the details of your order. Please provide the details to the receiver to pick up your order.
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